FREE Standard Shipping on U.S. orders $75+ & International orders $175+

Returns

 Exchanges

  • Exchanges are not accepted at this time.

 Return Policy

  • Merchandise must be returned within 15 days of receipt.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all tags, including any House of SafiHadi hangtags, attached.
  • Any merchandise marked "Final Sale" cannot be returned.
  • Accessories cannot be returned.
  • Gift Cards are non-returnable.
U.S. Returns
Returns for store credit will be processed free of charge, while returns for a refund to your original payment method (i.e. credit card, PayPal) will require a handling and processing fee of $5.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable. 
Please email us at customerservice@houseofsafihadi.com to initiate a return and send your items to the address listed below. If we do not receive an email regarding your return, your package will not be accepted. Please be sure to include your Order # on the outside of the package:

 

House of SafiHadi
Order # _________
731 Duval Station Road
Suite 107-280
Jacksonville, FL 32218

 

International Returns
You must return your items to the address below within 15 days from the day you received your package. Please write your order # on the outside of the package. If we do not receive an email regarding your return, your package will not be accepted. You will receive your refund in the original form of payment. We cannot refund duties, taxes, or shipping charges.

 

House of SafiHadi
Order # _________
731 Duval Station Road
Suite 107-280
Jacksonville, FL 32218

 

 Refunds and Processing

  • Refunds will be processed within 7 business days after your return has been received and inspected. A refund status update will be provided via email.
  • Original and return shipping charges are non-refundable.
  • If you are shipping an item over $75, we suggest using a trackable shipping service or purchasing shipping insurance.


 Store Credit

  • Store Credit can only be used at www.houseofsafihadi.com.
  • Store Credit cannot be transferred to another person or account.
  • Please treat Store Credit like cash.
  • Store Credit may not be purchased and is only provided when previously purchased items have been returned and you have chosen "Store Credit" as the refund method.
  • Store Credit may not be used to purchase gift cards to our store.
  • Any purchase amounts that exceed the value of the Store Credit will require an additional method of payment for the remaining balance due.
  • Store credit expires 60 days after credit code is given.
  • Store credit is provided in U.S. Dollars.

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